Privacy Policy of ItsMiner

1.1 When you browse our website and its content

When you browse our website and its content through a computer or mobile device, we collect information sent by your browser (hereinafter referred to as "log data"). This log data may include the following information: your computer's Internet Protocol (IP) address, browser type, browser version, the page of the services you access, access time and date, time spent on these pages, and other statistical data. In addition, we may use third-party services such as Google Analytics to collect, monitor, and analyze such information in order to enhance the functionality of our services. These third-party service providers have their own privacy policies to explain how they use such information. These third-party service providers can only view and use your personal information when necessary to perform tasks on our behalf.

1.2 Registration and real name authentication

To use our services, you first need to create your account. When creating an account, we need you to provide your email, phone number, and account password or other information.

If you refuse to provide the above information, you will not be able to use our management platform.

1.3 Log in and use the management platform

When you log in to the management platform, we will collect the aforementioned log data, as well as the phone number, email, and password you voluntarily provide.

You can use the information browsing, mining machine management, data analysis, warning notifications and other functions provided by the management platform. To use these functions, first, you need to add your mining machine information in the management platform, including but not limited to device brand, device category, device quantity, mining pool information, electricity fee information, and other data.

Sending you important notifications.

To send you important notifications related to our services, we will send you messages through the contact methods provided by you, such as email, phone number, etc.

1.4 Technical support

In order to troubleshoot errors in the event that you choose to send us error details, provide you with technical support, and protect the safety of our products, services, and users, we will use the aforementioned log data and other data that we require you to proactively provide to us in order to provide technical support. If you do not agree to provide the aforementioned data, it will be deemed that you have refused to have us investigate the error for you.

1.5 Subscription

With your explicit consent or upon your request, we may contact you to provide information about products and services you may be interested in, invite you to participate in events and market research, or send you promotional materials. If you do not wish to receive such communications, you may unsubscribe at any time.

1.6 Improve service quality

We will use your log data to provide you with personalized user experience and content, such as credit matching services and customer-specific services. Simultaneously conducting internal audits, data analysis, and research to analyze business operational efficiency and measure market share, in order to improve our products and services. We will provide options that are not tailored to your personal characteristics, or offer you a convenient way to refuse, as long as it is feasible. If these decisions have a significant impact on your legitimate rights and interests, you have the right to request an explanation from us, and we will provide appropriate remedies. At the same time, you have the right to refuse our decision on such matters solely through automated decision-making. If you have any questions about this, you can contact us through the contact method described in "13. Contact Us" of this privacy policy.

We will also collect user feedback that you voluntarily provide. The feedback you choose to provide is crucial in helping us improve our services. In order to process your feedback, we may use the personal information you provide to contact you and keep records.

1.7 To comply with and enforce all applicable laws and regulations and to fulfill this agreement

2.1 Cookie

Cookie is a pure text file stored on a computer or mobile device by a network server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters.

In order to provide you with a better website experience, we use cookies to allow our website to recognize your browser and store your preferences and other information. If your browser or browser add-ons allow it, you can modify your acceptance of cookies or refuse our cookies. For more details, please refer to AboutCookies.org. But if you do so, in some cases, it may affect your experience of accessing our website or prevent you from using some of our services.

Our use of cookies is strictly limited to essential functional purposes, specifically to retain your UI language selection. We do not employ cookies for any third-party marketing or advertising tracking.

2.2 Website beacon/pixel tag

In addition to cookies, we and certain third parties may also use website beacons and pixel tags on the website. A web beacon is typically an electronic image embedded in a website or email that can be used to recognize cookies on your device when you view a web page or email. Pixel tags enable us to transmit electronic emails in a format that you can read and let us know if the email has been opened.

We and certain third parties use this technology for various purposes, including analyzing service usage (in conjunction with cookies) and providing content and advertising that better meets your needs. For example, the email we send you may contain a click URL that links to our website content. If you click on this link, we will track this click to help us understand your product and service preferences and improve our services. If you do not wish to have your activities tracked in this way, you can unsubscribe from our email mailing list at any time.

2.3 Other local storage

We and certain third parties may use other local storage technologies in certain products and services, such as local shared objects (referred to as Flash Cookies) and HTML5 local storage. These technologies are similar to the cookies mentioned above, as they are also stored on your device and can be used to record certain information about your activities and preferences. But these technologies may be different from the devices used by standard cookies, so you may not be able to control them using standard browser tools and settings. For instructions on disabling or deleting information contained in Flash cookies, please click here.

2.4 Do Not Track

Many web browsers have a Do Not Track feature that can issue a Do Not Track request to websites. Currently, major Internet standards organizations have not set policies to dictate how websites should respond to such requests. If your browser has Do Not Track enabled, all of our websites will respect your choice.

3.1 Entrusted processing

We may entrust other companies to handle your personal information on our behalf. For example, companies that handle hotlines, send emails, and provide technical support on our behalf can only use your personal information to provide services to you on our behalf.

We will sign strict confidentiality agreements or personal information processing terms with the entrusted party, requiring them to handle personal information in accordance with this privacy policy and take relevant confidentiality and security measures. When the entrusted relationship is terminated, we will request the trustee to no longer keep your relevant personal information.

3.2 External provision

External provision refers to the process in which we provide personal information to other personal information processors and both parties process the personal information separately. With your explicit separate consent, we may provide your personal information to external parties in the following situations:

• Provide information within the scope of your authorization to the third party designated by you.
• External provision under legal circumstances: We may provide your personal information to external parties in accordance with laws and regulations, litigation dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
• Externally provided to the company's subsidiaries: We may provide your information to the company's subsidiaries. We will only provide your information to external parties within our affiliated companies for specific, clear, and lawful purposes, and will only provide necessary information for the services provided to external parties.
• External provision to business partners: The company may provide your account information, operating data, and log data to third parties such as partners to ensure the smooth completion of the services provided to you. But we will only provide your personal information to external parties for legal, legitimate, necessary, specific, and clear purposes, and will only provide personal information necessary for the service to external parties.
• When it comes to mergers, acquisitions, or bankruptcy liquidation, if there is a transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

Under (3) - (5), the company will sign strict confidentiality agreements with companies, organizations, and individuals who provide personal information to external parties, requiring them to handle personal information in accordance with this privacy policy and take relevant confidentiality and security measures. Before providing information to a third party, we will conduct an evaluation in accordance with laws and regulations, inform you of the name or title of the third party, contact information, processing purpose, processing method, and type of personal information, and obtain your separate consent (except in cases where consent is not required by laws and regulations). In addition, we will also sign relevant legal documents with third parties and require them to comply with laws and regulations when using your personal information, process personal information within the scope of the processing purpose, processing methods, and types of personal information that have been informed to you, and require the recipient to take management measures and technical means to protect your personal information.

3.3 Disclosure

We will only disclose your personal information in the following situations:

• After obtaining your explicit separate consent.
• Disclosure based on legal or reasonable grounds: We may publicly disclose your information when required by law, legal proceedings, litigation, or public and government authorities.

4.1

We take all reasonable and feasible measures to ensure the minimization of personal information collection, and do not collect irrelevant personal information to achieve our goals. We will only retain your personal information for the shortest period necessary for the purpose of processing, unless an extension of the retention period is required or permitted by law.

4.2

We will use encryption and de-identification techniques to ensure the confidentiality of data transmission and storage. We will use trusted protection mechanisms to prevent malicious attacks on our data and servers storing data.

4.3

We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and according to business needs and personnel hierarchy, control the number of authorized personnel and implement hierarchical permission management for authorized personnel; access to personal data will be logged and regularly audited by administrators.

4.4

We will strictly select business partners and service providers, and implement the requirements for personal information protection in both parties' business contracts, audits, assessments, and other activities.

4.5

We will hold security and privacy protection training courses, tests, and promotional activities to enhance employees' awareness of the importance of protecting personal information.

10.1 The right to access, correct, and delete personal information

Among the many countries or regions where we provide products and services, the legislation of some countries or regions stipulates that the subject of personal information has the right to access, correct, delete the relevant personal information we retain, etc. In the aforementioned countries or regions, the subject of personal information or his/her authorized person (hereinafter collectively referred to as the "Requester") may make a request to us to access, correct, or delete the relevant personal information we retain (hereinafter collectively referred to as the "Request").

10.2 Withdrawal of consent

You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting information, turning off terminal devices or application functions, setting privacy settings on terminal devices or applications, and so on. You can also revoke our full authorization to continue collecting your personal information by canceling the account.

Please understand that each business function requires some corresponding collection and processing of personal information in order to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the business function corresponding to the withdrawal of consent or authorization, nor will we process your corresponding personal information. But your decision to withdraw consent or authorization will not affect the personal information processing previously carried out based on your authorization.

10.3 Account cancellation

You can apply to cancel your account through our contact email. After you cancel your account, we will stop providing you with products and services, and we will delete your personal information unless otherwise provided by laws and regulations. After the account is cancelled, it cannot be restored. If you want to enjoy the relevant products and/or services again, you need to re-register our account.

11.1 The purpose and legal basis of personal information processing

We process your personal information for the purposes listed in Section 1 of this Privacy Policy, "How We Collect and Use Your Personal Information".

The lawful basis for us to process your personal information for the purposes of Sections 1 to 5 of Section 1 is necessary to perform the "ItsMiner User Service Agreement" to which you are a party. If you refuse to provide such personal information, you will not be able to use the relevant functions normally.

The lawful basis for us to process your personal information for the purposes of Section 6 of Section 1 is your authorization or our legitimate interests in promoting our products or services.

The lawful basis for us to process your personal information for the purposes of Section 7 of Section 1 is legitimate interests. We will take the necessary organizational and technical measures to fully protect the security of your personal information, and we will only process your personal information within the scope of this Privacy Policy. We will not infringe on your fundamental rights and freedoms.

The lawful basis for us to process your personal information for the purposes of Section 8 of Section 1 is to comply with our obligations under applicable laws and regulations.

11.2 Your rights

Within the scope permitted by applicable laws and regulations, as the provider of personal information, you have the following rights:

• You can ask us how we handle your personal information and request us to provide a copy of the relevant personal information.
• If you believe that the personal information we have processed about you is incorrect, you can request us to correct the erroneous personal information.
• If the processing of personal information is no longer necessary for the purpose of collecting or processing it, or if our processing of personal information violates applicable laws and regulations, you may request us to delete the relevant personal information.
• If you have reason to believe that we have mishandled personal information, you may request that we restrict our processing of such personal information.
• You may object to our information processing activities carried out based on legitimate interests.
• You may exercise the right of portability for personal information that we need to process automatically based on the fulfillment of the agreement.
• You can withdraw your consent at any time for the data processing activities we carry out based on your authorization and consent.

If you wish to exercise your above rights, you can contact us through the contact information under "Thirteen, Contact Us".

For users visiting this website from the European Economic Area, the content under "2. Your Rights" above will replace the content under "Ten. Your Personal Information Rights" of this Privacy Policy.

11.3 Cross border transmission

When you use this website, your personal data will be collected and directly transferred to our servers outside the European Economic Area. We will protect your personal information in accordance with the standards and measures under "IV. Information Security".

If any personal information transfer behavior constitutes "transfer of personal data to a third country or international organization" as defined in Chapter 5 of the EU General Data Protection Regulation (GDPR), we will take necessary transmission safeguards to ensure the adequacy of information protection in accordance with applicable laws and regulations, including but not limited to signing standard information protection clauses with the recipient.