ItsMiner Conditions of use
Last Updated: April 1, 2025
This ItsMiner User Agreement (the "Agreement") is an agreement between PowSell Hong Kong Limited ("ItsMiner" or "we" or "Company") and the users (the "User" or "you") who uses the ItsMiner and/or visits the official website of ItsMiner [www.itsminer.com][ops.itsminer.com] (the "ItsMiner Website"). This Agreement stipulates the respective rights and obligations of ItsMiner and User. By using the ItsMiner and/or visiting the ItsMiner Website, you acknowledge that you agree to all the terms of this Agreement and our processing of your information in accordance with the Privacy Policy for ItsMiner. If you do not agree, please do not use ItsMiner and/or visit the ItsMiner Website.
1. General Terms
1.1 ItsMiner reserves the right to change or modify the terms of this Agreement at any time at its sole discretion. It is your responsibility to periodically review this Agreement for the latest changes. Any changes or modifications to this Agreement shall take effect once it is published on the ItsMiner Website (unless the effective time is otherwise prescribed). You agree that by using the ItsMiner and/or visiting the ItsMiner Website following any changes to this Agreement, you agree to accept such changes.
1.2 If you have any objections to the changes to this Agreement or if you are dissatisfied with the ItsMiner and/or the ItsMiner Website, you should immediately: (1) stop using the ItsMiner and visiting the ItsMiner Website; and (2) inform ItsMiner through client service channel to stop providing service to you. You agree that once the service is terminated, the User's right to use the ItsMiner is terminated immediately.
2. User Registration
2.1 You hereby represent and warrant ItsMiner as follows, which representations and warranties will be deemed repeated each time you use the ItsMiner and/or visit the ItsMiner Website:
- if you are a natural person: you are at least 18 years old and have full civil capacity;
- if you are an entity: you are duly organized and validly existing under the laws of the jurisdiction of your organization or incorporation and, if relevant under such laws, in good standing;
- your use of the ItsMiner complies with the applicable laws and regulations in your country/region, and your use of the ItsMiner does not violate your obligations to any third party;
- you have the requisite power to use the ItsMiner and perform your corresponding obligations, and the Agreement and the corresponding purchase order(s) are valid and binding on you.
2.2 When providing the registration data and information (the "Registration Information"), you hereby agree that:
- you will provide legal, truthful, accurate and complete Registration Information;
- you will timely notify ItsMiner if there is any change to the Registration Information provided by you; if the Registration Information provided by you is illegal, untrue, inaccurate or incomplete, you shall bear all the corresponding responsibilities and consequences;
- ItsMiner reserves the right to impose certain restrictions on your account and/or suspend or terminate your use of the ItsMiner based on the Registration Information provided by you to ItsMiner in accordance with ItsMiner's compliance obligations and internal risk control policy;
- Unless obtained express written consent from ItsMiner, you shall only register for one account at ItsMiner;
- For compliance purposes such as KYC ("know your customer") and/or anti-money laundering, ItsMiner reserves the right to request you to provide ItsMiner with your personally identifiable information and/or financial information; and
- You will be required to enter your username and password when using certain features of ItsMiner. If you are unable to access your account for reasons such as you forget the password, ItsMiner reserves the right to request specific information from you, including but not limited proof of identity; proof of residence; telephone number /Email proof and web browsing history collected from you, etc.; however, you hereby agree that you will not share your username and/or password with any third party or allow any third party to access your account. ItsMiner is not responsible for any consequences and losses caused by your improper use of your account and/or password or any third party's use of your account and/or password.
- If you believe that your username and/or password are known to any third party or that your account has been accessed by any third party, you should notify ItsMiner immediately. If you fail to keep confidential your account information which results in your ItsMiner account being used by others, you are liable for compensation for any loss suffered by ItsMiner or other uses of the ItsMiner arising from your failure.
- the ItsMiner collects the necessary personal information and operational data in the course of providing services to you. By using the ItsMiner, you agree to our processing of your information in accordance with the Privacy Policy for ItsMiner. If you do not agree to our processing of your information in the manner set forth in the Privacy Policy for ItsMiner, please do not provide your information when ItsMiner asked for collecting your personal information and cease to use the ItsMiner upon a request for information made to you.
3. Notice of Risk
3.1 You understand and acknowledge that there are risks associated with holding, trading, investing in digital currencies and the use of digital currency-related services. The risks listed in Article III are not exhaustive. These risks, and additional risks that may occur now or in the future, may prevent you from obtaining any gains, may cause you to suffer financial losses, and may even terminate the services we provide:
- The use of any digital currencies or related products and services will bring potential financial, regulatory and other risks. Before using any digital currencies or related products and services, you should confirm that you have sufficient knowledge and experience in blockchain technology, digital currency mining ("Mining"), and Mining hardware and equipment. Your decision to participate in any digital currency activity and/or use of related services should be based on independent study and/or consultation with professionals as you deem necessary. ItsMiner assumes that when you use the services provided by ItsMiner, you are a professional who understands the digital currency industry and understands the risks of digital currency mining-related products and services. This Agreement and any services provided by ItsMiner should not be deemed as ItsMiner's providing you with investment advice;
- The value of any service provided by ItsMiner and the value of any amount of digital currency may be affected by many factors not controlled by ItsMiner, including but not limited to Mining difficulty and/or other changes in Mining parameters/attributes, market price fluctuations in digital currencies, hardware risk (i.e. hardware damage and malfunction caused by overclocking of graphics card miners), etc.;
- You understand and agree: ItsMiner provides you with mining monitoring, operation and maintenance and related management services of charge, ItsMiner does not guarantee that the services are 100% stable and safe. ItsMiner will not be responsible for the loss caused by you due to false alerts and failure of the ItsMiner or due to failure of your Mining hardware or equipment due to the use of the ItsMiner;
- ItsMiner will maintain or upgrade the system periodically. You hereby confirm that you do not expect that your use of the services provided by ItsMiner will continue, without any interruption. Unless otherwise expressly prescribed, ItsMiner is not responsible for any and all losses caused by the suspension and interruption due to ItsMiner's maintenance and upgrading of its system;
- No authentication or computer security technology is 100% secure and safe. You agree to bear all risks related to hacking or identity theft;
- It should be noted that even when ItsMiner has made every effort to maintain the encryption of the message transmission, the network link and data transmitted between yourself and ItsMiner and/or ItsMiner Website still are neither completely safe nor confidential, and it is possible that information and data you send to ItsMiner and/or ItsMiner Website could be intercepted by others. ItsMiner is unable to guarantee the security and confidentiality of the network link and data transmitted between yourself and ItsMiner and/or ItsMiner Website;
- You understand and agree that ItsMiner reserves the right to post, modify, and/or provide information related to our service through the website, emails, customer service calls, SMS and other official channels. ItsMiner is not responsible for information obtained through non-official channels of ItsMiner. If you have any questions related to the truthfulness of information sent in the name of ItsMiner, please contact us immediately.
4. Software
4.1 If the ItsMiner needs to be downloaded or includes downloadable software, the software may be automatically updated on your device when new versions or new features are launched. Some service updates may require you to adjust the automatic update settings on your device.
4.2 On the condition that you agree to this Agreement, ItsMiner hereby grants you a royalty-free, non-transferable, non-exclusive global personal license that allows you to use the ItsMiner. The purpose of this license is only to enable you to use the ItsMiner in the manner permitted by this Agreement. You shall not copy, modify, distribute, sell, or rent any part of our services or any part of the software contained in the services, nor shall you reverse engineer or attempt to extract the source code of the software, unless you have obtained our prior written permission.
5. Payments & Taxes
5.1 All payments are not reversible. You are responsible for keeping the track of your plans' expiration dates. We will, however, notify you before and after your plan.
5.2 All payments that conform to the order price are non-refundable.
5.3 Taxes are included in the subscription price.
6. Coupons & Discounts
Coupons and discounts have no cash or residual value. You can only use it for discount purposes and if the value of the coupon exceeds the total order price, you won't be paid the difference. Some of the coupons are account locked and/or are not transferable and/or reusable.
7. Service: No promises or Guarantees on Mining Revenue
7.1 ItsMiner is an online system which provides mining monitoring, operation and maintenance and related management services. You understand and acknowledge: ItsMiner does not make any promises or guarantees for your Mining revenue after using ItsMiner.
7.2 ItsMiner provides online technical support services, and 7*24 online support for specific projects.
8. Restrictions and Obligations
8.1 You shall not use ItsMiner to engage in any activities that violate applicable laws and regulations. You should not use ItsMiner to:
- support, incite or participate in any terrorist activities;
- participate in any money laundering activities;
- fabricate or distort facts, spread rumors, and disrupt social order;
- promote or produce obscene, violent and/or terrorist content;
- infringe upon legitimate rights and interests of other entities;
- participate in any other activities that violate applicable laws and regulations.
8.2 You shall not attempt to illegally access, decode, or use any other illegal methods to gain unauthorized access to ItsMiner and/or ItsMiner Website.
8.3 You shall not violate any of the security mechanisms or authentication measures utilized by or linked to ItsMiner. You shall not probe, scan, or otherwise test for any network weaknesses of ItsMiner, nor launch any form of attack against it.
8.4 You agree to comply with all applicable laws and regulations, this Agreement and all rules and policies announced by ItsMiner from time to time regarding the use of the ItsMiner Website and ItsMiner.
8.5 You agree that you shall fully assume the relevant tax obligations arising from the use of the ItsMiner.
8.6 You agree and represent that you are using the ItsMiner only for your own benefit and that you are not using the ItsMiner on behalf of others or for the benefit of any third parties.
8.7 You agree to contact ItsMiner immediately if you find or suspect any fraud or misconduct by any third party using the ItsMiner.
8.8 Unless obtained prior written consent from ItsMiner, you may not register multiple accounts on the ItsMiner Website in any circumstances. You shall not register multiple accounts in order to obtain profits, rewards or coupons
8.9 You should not participate in any activities that may affect the ItsMiner and/or the security of the ItsMiner Website.
8.10 You shall not use any method (such as Proxy, Tor, VPN, etc.) to block your Internet traffic and IP addresses or use other technical services that may hide the user's real Internet connection.
8.11 Intellectual property rights of any content displayed on the ItsMiner Website, including but not limited to articles, pictures, news, materials, website structure, website layout, website design, unless otherwise specified, are entirely owned by ItsMiner or ItsMiner's licensor (if any). The User shall respect the intellectual property rights of ItsMiner and ItsMiner's licensor (if any).
8.12 The User shall neither engage in any activities in the name of ItsMiner nor use the information/data on the ItsMiner Website without prior written authorization from ItsMiner. The User shall not, under any circumstance, sell, rent, or maliciously modify the ItsMiner Mining Management Platform System.
8.13 You hereby represent and warrant that your use of the ItsMiner will not negatively affect ItsMiner's reputation or cause ItsMiner to assume legal responsibility or other penalties, fines, and sanctions.
8.14 Before using the ItsMiner, please confirm that your use of the ItsMiner is legal in your country/region. All legal risks and liabilities caused by or arising from the fact that it is illegal to use the ItsMiner shall be entirely borne by you.
8.15 If the User violates any provisions of this Section 6, ItsMiner shall have the right to immediately suspend or terminate the service provided to the User, and ItsMiner shall have the right to take all necessary legal means within the scope permitted by the applicable laws and regulations.
9. Liability for Breach of Agreement
9.1 For any violation of this Agreement by the User (including but not limited to: the User uses the ItsMiner to engage in any illegal activities, the User's use of the ItsMiner is illegal in the User's country/region, the User's attack or malicious modification of the ItsMiner causing losses to ItsMiner, etc.), ItsMiner has the right to immediately suspend or terminate the provision of services to the User and take all necessary legal measures within the scope permitted by applicable laws and regulations, including but not limited to requiring the User to compensate ItsMiner for related losses.
9.2 If ItsMiner reasonably suspects that the User uses the ItsMiner in an illegal, fraudulent, or other improper manner, ItsMiner shall have the right to suspend the provision of the services to the User until the User can provide proof of compliance to ItsMiner's satisfaction.
10. Limitation of Liability
10.1 You understand and agree: ItsMiner provides you with mining monitoring, operation and maintenance and related management services of charge, ItsMiner does not guarantee that the services are 100% stable and safe. ItsMiner will not be responsible for the loss caused by you due to false alerts and failure of the ItsMiner or due to failure of your Mining hardware or equipment due to the use of the ItsMiner. Further, ItsMiner does not guarantee that using the ItsMiner will increase your Mining revenue.
10.2 ItsMiner shall not be liable for service suspension or termination occurring by reason of circumstances beyond its control, including but not limited to war (declared or undeclared), terrorist activities, acts of sabotage, hacker attacks, blockade, fire, lightning, acts of God, national strikes, riots, insurrections, civil commotions, quarantine restrictions, epidemics, earthquakes, floods, hurricanes, explosions and regulatory and administrative actions or delays. In the event of such force majeure, ItsMiner shall have no liability caused by or incidental to such force majeure.
10.3 The User agrees that any third-party links provided by ItsMiner are for convenience and reference only. ItsMiner's provision of these third-party links does not mean that it confirms these links and the content displayed on these links. Since these third-party links are not controlled by ItsMiner, ItsMiner cannot guarantee that the User's access to such links is safe and virus-free. ItsMiner is not responsible for any loss caused by the User's accessing such third-party links and any other third-party links not controlled by ItsMiner.
10.4 The User hereby understands and agrees: unless it is expressly agreed in writing by ItsMiner in advance, under no circumstances shall ItsMiner be liable for the following events and the User's losses due to the following events:
- damage to mining hardware or equipment;
- loss of Mining revenue;
- service interruption;
- damage or loss of information/data;
- the computing power is extinct or withdrawn from the market;
- implementation or change of laws, regulations and policy;
- loss caused by the User's fault or violation of this Agreement (including but not limited to providing inaccurate information to ItsMiner, leaking password to third parties, etc.);
- other events not controlled by ItsMiner.
10.5 You agree and accept that: without duplication of any other rights to recovery or indemnity set forth in this Agreement, you shall indemnify and defend Company against, and shall hold Company harmless from, any loss, liability, claim, action, suit, or expense (collectively, "Losses", including reasonable attorney's fee) caused by or resulting from your breach of this Agreement. In no event shall Company, its affiliates, or any of their respective officers, directors, agents, employees or representatives, be liable to you or any third party for any special, incidental, indirect, or consequential damages or damages for loss of profits arising out of or in connection with this Agreement.
11. Miscellaneous
11.1 Waiver: no delay or omission as to the exercise of any right or power accruing upon any default by the User shall impair Company's exercise of any right or power or shall be construed to be a waiver of any default or acquiescence therein.
11.2 Severability: Should any provision of this Agreement be determined to be illegal or unenforceable, such determination shall not affect the remaining provisions of this Agreement.
11.3 Governing Law: This Agreement shall be governed in all respects by Hong Kong law without regard to conflicts of law principles.
11.4 Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall first be resolved through friendly negotiation between the parties. If the negotiation fails, either party has the right to submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in Hong Kong in accordance with the then effective arbitration rules of HKIAC. The arbitration proceedings shall be conducted in Chinese. The arbitral award is final and binding on both parties. Unless the arbitral award is otherwise determined, the arbitration fee shall be borne by the losing party. The losing party shall also compensate the winning party's legal fees and other expenses.